Refund policy

We hope you love everything you order from Beech and Boon, but we understand that sometimes returns are necessary. 

We have a 14-day return policy, which means that you have 14 days after receiving your item to return it to us for STORE CREDIT ONLY. If an item is returned after the 14 day period.

Customers are responsible for all return shipping costs. In order to keep our everyday prices low, we cannot pay for return costs. Options for return shipping are USPS, UPS, or FedEx. 

To be eligible for a return, your item must be in the same condition that you received it, unworn and unwashed, with tags. Please wrap clothing items in paper or something else to protect them during transport. You also need to include the original invoice that was shipped with all items. Please let us know why you are returning the item, either by emailing us or writing a note on the invoice.

Once we receive the return, please allow 5-7 business days for processing. After it is processed, the store credit will be emailed to you.

Please ship all returns to: 

Beech and Boon
147 N Steele St.
Sanford, NC 27330 

Damages and Issues 

Please inspect your order immediately and contact us within 3 calendar days of receiving your items.  If item(s) is defective, damaged or if you received the wrong item(s), please let us know so we can evaluate the issue and make it right. 

Exceptions / Non-Returnable Items

Items purchased during a sale are FINAL SALE and are not eligible for returns.

Other items considered FINAL SALE include stockings, socks, teethers, loveies, bibs, shoes, accessories, makeup, fingernail polish, pacifiers, pacifier clips, rattles, jewelry, books, all holiday specific items (i.e. New Years, Valentine's Day, St. Patrick's Day, Easter, July 4th, Halloween, Thanksgiving and Christmas).

If final sale items are returned to us, you will not be refunded. If you request them back, you will be charged the appropriate shipping costs.

You can always contact us for any return questions at info@beechandboon.com.